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FirstLook 2007 The Annual Internet and Multichannel Event

Florida | Seminars & Workshops
2007-01-31 01:00
2007-02-02 23:59
US/Eastern


FirstLook 2007, the annual Internet and multichannel event will happen at the Gaylord Palms Resort in Orlando, FL, January 31-February 2, 2007.

FirstLook 2007 is future-focused, bringing together Internet and multichannel retailers and service-providers for a look into the key issues you will face in the coming years and the innovations that will help grow your business. This year’s event features the most impressive content we’ve ever offered at FirstLook, speakers on the cutting edge of e-commerce and multi-channel, and the biggest and best names in the industry in attendance. FirstLook speakers will discuss how you can identify and plan for site innovations that will keep you competitive—and we’ll also explore how to get your IT colleagues to share the vision for these changes. In addition, we’ll discuss the future of online marketing and merchandising. On FirstLook’s second day, we feature Phil Terry who will lead in-depth discussions into best practices in online customer experience and put attendee websites through actual user testing labs.

Members of the Executive and Honorary Committee will represent our association on this event. For inquiries, please contact bramfsa@bramfsa.org For more details visit www.shop.org/firstlook07

AGENDA

Wednesday January 31, 2007 – First Look 2007 Opens

Time

Session/Activity

Location

8:30 am-5:00 pm

ARTS Service-Oriented Architecture Boot Camp  (recommended for IT professionals only)

Orange Blossom Ballroom

4:30-5:30 pm

FirstLook eHoliday Results Presentation Reception (invitation-only)

Sun 4-5

5:30-7:30 pm

Expo Hall Grand Opening/Kickoff Reception

Exhibit Hall - Sun Ballroom A-D

Thursday February 1, 2007 – Steps to Innovate

Time

Session/Activity
Location
7:30-8:45 am
Breakfast

Exhibit Hall - Sun Ballroom A-D

8:45-9:00 am
Welcome: Scott Silverman, Executive Director and Elaine Rubin, Chairman of the Board, Shop.org

Osceola Ballroom

9:00-10:00 am

Keynote: Mike Ullman, Chairman and CEO, JC Penney, Rob Schmults, Vice President Sporting Goods Business Management, GSI Commerce

Osceola Ballroom

10:00-10:30 am
Networking Break

Exhibit Hall - Sun Ballroom A-D

10:30-10:35 am

Session Introduction:  Yahoo

Osceola Ballroom



10:35 -11:30 am

Ecommerce and IT VP Panel:

Moderated by Joan Broughton, VP of Content and Education, Shop.org  -- and featuring:

Brian Elliott and Michael Schaffer from Alibris, John Lazarchic and Jason Zimmerman from PETCO, Anne Ashby and Shawn DeGraw from Harry and David.

Osceola Ballroom



11:30 am -12:45 pm
Lunch

Exhibit Hall - Sun Ballroom A-D

12:45-2:00 pm

General Session:   The Future of Online Marketing and E-commerce


Moderated by Patti Freeman Evans, Senior Analyst JupiterResearch -- and featuring:

  • Activating Word-of-Mouth Marketing: Sarah Fay, President of Isobar and Jacob Hawkins, SVP of Online Marketing of Overstock.com, and Brett Hurt Founder and CEO of Bazaarvoice
  • Impact of Social Networking on E-Commerce:  Lorna Borenstein, VP of Yahoo Inc.

Osceola Ballroom


2:00-2:45 pm
Break

Exhibit Hall - Sun Ballroom A-D


2:45-4:25 pm
General Session:   The Future of Online Marketing and E-commerce
 

Moderated by Patti Freeman Evans, Senior Analyst JupiterResearch -- and featuring:

  • Mobile Commerce and Mobile Marketing:  Brian Hecht, CEO of Kikucall

  • eCommerce 3.0:  Doug Mack, CEO, Scene7
  • Pre-tailer Phenomena: Hung LeHong, Research VP, Gartner Group
  • Preparing For the Future:  Joe Chung, CEO, Allurent, Inc.
  • Interactive Window Shopping:   Miki Berardelli and Paul Zaengle from Polo Ralph Lauren

Osceola Ballroom

4:30-5:00 pm

Meet The Speakers: 

The speakers who participated in the general sessions will be available for questions in an intimate round table environment.

Exhibit Hall - Sun Ballroom A-D

5:00-6:00 pm
Newcomers Reception
Osceola 1-2

7:00-9:30 pm

FirstLook Reception and Dinner

Piazza/ South Beach Pool Area

 

Friday February 2, 2007 – Customer Experience Day with Phil Terry, CEO Creative Good

TimeSession/ActivityLocation
7:30 - 8:30 am
Breakfast
Exhibit Hall -Sun      Ballroom A-D
8:30-8:45 am
Introduction: Scott Silverman, Executive Director of Shop.org
Osceola Ballroom
8:45-9:45 am
Keynote: Phil Terry, CEO, Creative Good returns with his powerful presentation on strategies and tactics to help your company become customer-centric  
Osceola Ballroom
9:45-10:30 amNetworking BreakExhibit Hall - Sun     Ballroom A-D
10:30 - 10:35 amSession Introduction:  OptimostOsceola Ballroom
10:35-12:00 pmSenior Executive Panel and Discussion:  Focus on customer-centric business design.  This session will be moderated by Phil Terry, CEO, Creative Good and include Matthew Gutermuth, President & CEO of GroceryWorks, Shawn Budde, SVP, Customer Experience, Capital One, and Katie Geminder, Head of Product Development, Facebook.   Osceola Ballroom
12:00-1:15 pmLunchExhibit Hall - Sun     Ballroom A-D
1:15-2:45 pmCustomer Reviews of Company Websites:  For the first time, actual customers will take part in live usability testing.  Featuring Pete Maher, Senior Consulting Director, Creative Good.Osceola Ballroom
2:45 - 3:00 pmNetworking BreakExhibit Hall - Sun     Ballroom A-D
3:00 - 4:00 pm

Live Analysis of Websites:                   Phil Terry will critique attendee web sites

Osceola Ballroom
4:00-5:00 pmClosing Reception Osceola 1-3

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